• “Customer support is great,
    always helpful in a timely manner
    - Sheree Barton, Carter Eye Center
  • "This is the most customer-oriented management information company we have dealt with."
    - Vickie Powell, Regional Eye Associates
  • “I tell people I’m spoiled.
    WINMED is an awesome database”
    - Kacie Courville, Family Healthcare Clinic

Services

We know the business of health care from the bottom up. Our team of experienced professionals bring over 30 years of healthcare industry knowledge and experience. From our team of developers to our services team to our sales team, Complete Practice Resources has extensive experience in all aspects of healthcare information management. Our services team has direct experience managing provider organizations, providing workflow analysis and process improvement to healthcare facilities of all sizes. From small physician practices to the U.S. Department of Veterans Affairs, our team has developed workflow processes and reimbursement policies that improve productivity, increase efficiency and optimize reimbursement. We provide education and custom designed consulting services that deliver real world, step by step guidance and tools to improve and optimize cash flow while making a practices job easier.

Consulting

Our consulting team has direct experience managing provider organizations, providing workflow analysis and process improvement to healthcare facilities of all sizes. From small physician practices to the U.S. Department of Veterans Affairs (VA), our team has developed workflow processes and reimbursement policies that improve productivity, increase efficiency and optimize reimbursement. We provide education and custom designed consulting services that deliver real world, step by step guidance and tools to improve and optimize cash flow while making a practice’s job easier.

Our most in depth offering is our Comprehensive Medical Practice Analysis (CMPA). The CMPA is a cutting edge approach designed to provide you with the data and information you need to make the right business decision for your practice. Based on expert system technology, CMPA provides a complete and comprehensive financial, utilization and compliance toolbox for your practice. Understanding data is absolutely necessary for success in a highly competitive and regulated market and for every practice; a CMPA supplies the type of complex work product that is otherwise unaffordable.

CMPA provides solutions in the following areas:

  • Compliance Risk Analysis
  • Fee Schedule Analysis
  • Reimbursement Validation Analysis
  • Procedural Cost Accounting Analysis
  • Evaluation and Management Utilization Review
  • Managed Care Profitability Analysis
  • Physician Productivity / Compensation Analysis

Support

Complete Medical Solutions recognizes that support is as important to the successful operation of a practice as the initial installation and training. To provide our customers with the best support and service available, you're able to speak with the individuals that are most familiar with your practice. We're here to provide you with solutions and also help you get the maximum benefits from your practice management software. Our goal is to establish a lasting alliance with your practice for future enhancements and continue providing an experienced support team to handle all of your training needs.

Our regular support hours are 8am - 5pm CST, Monday - Friday. Support can be handled through our toll free number 1-800-256-2803, as well as email at CustomerService@doctornetwork.com or fax 1-225-752-9998. In trying to meet our clients' needs, we also offer extended support hours outside of our regular business hours through our toll free number. Nothing is more important to us than a satisfied Complete Medical Solutions client.

Training

Are you utilizing all that WINMED Professional has to offer? Maximize your investment and take advantage of our training program. Whether it's training new staff members, brushing up on some of the features, or learning some of the new features, we offer Onsite and Web-based training. The training sessions are custom designed to meet your specific office needs. To learn more about our training program call Jean Ryan-Niemackl at 1-800-256-2803 or email her at jean@doctornetwork.com.


Call Today 1-800-256-2803